New Users: FAQs
- What Happens When I Upload Users?
- Smart Blast vs Promotional Blast
- How to export users from MailChimp
- How to export users from Klaviyo
- States of Customer Churn
- What Are Parent and Child Items?
- Are You a Super User?
- How do I prevent certain users from receiving Cortex emails?
- Who will receive emails from Cortex?
- Can a user exist in multiple stages at once?
- How often will a user get an email?
- Disabling Cortex
- How do I get insight into Cortex's decisions?
- What behavior indicates Churn Score?
- What if one user is eligible for multiple stages at the same time?
- Running a time-sensitive, one time promotional campaign and marketing experiments on users
- Will an abandon cart email send if the user is not logged on?
- Can I set a global frequency cap in Cortex?
- Do users have to be logged on for emails to be captured?
- Understanding Your Cortex Settings
- Comparing ReSci reporting to other reporting tools
- Will users get repeat messages?