Please click here if you are using the legacy version of Cortex.
You have the ability to customize the From Name and Reply-To Email Address on a template level - within Cortex and within Experiments.
Updating an Existing Email
- Navigate to the Emails page by clicking Cortex from the menu on the left, and then click Emails.
- Select the email that you would like to update by choosing Edit from the drop-down arrow.
- When viewing the email, click Email settings.
- The settings for the From name, From email address, and Reply-to email address are available under the "Basic Info" tab. You can select each field to enter the desired updates.
Creating a New Email
- Select the Cortex stage for the email being created. Then click New email > Create new.
- The settings for the From name, From email address, and Reply-to email address are available under the "Basic Info" tab. You can select each field to enter the desired updates.
- You can then choose the Continue button to proceed with creating a new email.
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