Customizing From Name and Reply-To Email Addresses

Please click here if you are using the legacy version of Cortex.

You have the ability to customize the From Name and Reply-To Email Address on a template level - within Cortex and within Experiments.

Updating an Existing Email 

1. Navigate to the Emails page by clicking Cortex from the menu on the left, and then click Emails.
   
   
   
   
2. Select the email that you would like to update by choosing Edit from the drop-down arrow.
   
   
   
   
3. When viewing the email, click Email settings.
   
   
   
   
4. The settings for the From name, From email address, and Reply-to email address are available under the "Basic Info" tab. You can select each field to enter the desired updates.
   
   
   
   

Creating a New Email

1. Select the Cortex stage for the email being created. Then click New email > Create new.
   
   
   
   
2. The settings for the From name, From email address, and Reply-to email address are available under the "Basic Info" tab. You can select each field to enter the desired updates.
   
   
   
   
3. You can then choose the Continue button to proceed with creating a new email.