Segments For Retargeting Users

Please click here if you are using the legacy version of Cortex.

If you would like to send an email to someone that may or may not have received, opened or clicked an email, you can do so through different filters with the "Email Actions" filter category.

Important!  The "number of opens" and "number of clicks" filters do not check for "email received"!  If you choose of one of these filters, you may want to also use the "user received" filter as well in your segment.

See the following segment examples, each of which can be used to retarget users based on different criteria:

List of users that did not open a specific Cortex email template.

List of users who received and did not open a specific Cortex template

List of users that did not click within a specific Cortex email template.

List of users who received a Promo Blast within the past 3 days.

List of users who received a Cortex New Arrivals email within the past 3 days.

List of users that received a specific Cortex email template within the past 3 days.