Grace Malloy
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Shopify overview
The Shopify x ReSci integration makes it easy to onboard to ReSci by syncing your e-commerce data into Cortex’s customer data platform. This provides actual business data to train our AI, providing...
Segmenting by registration source in Cortex
In Cortex, you can create segments by registration sources. The registration source represents which source of traffic your user signed up from. To create a segment that is filtered by registratio...
How to export users from MailChimp
The following guide will go over how to migrate your users from MailChimp to ReSci. Upon migrating to ReSci, we recommend disabling your MailChimp emails. Within the Audience Dashboard, select a...
Email Template Builder Basics
Need to create a new email? Click here. When using the Drag-and-drop Email Template Builder, there are many ways to customize your email. Using the Content, Rows, and Settings tabs, you can add te...
How to export users from Klaviyo
The following guide will walk you through how to migrate your users from Klaviyo to ReSci. Upon migrating to ReSci, we recommend disabling your Klaviyo emails. During this migration process, we wi...
Organizing Large Segments
Building smart segments can sometimes be difficult, especially as rules start to pile on top of one another. This article will show you how to organize your large segments so they are easy to read...
Why are my emails being clipped?
An email message is made up of all the underlying code. An email's code includes: text, HTML, CSS styling, links, images, and more. Gmail "clips" email messages greater than 102KB in size. When thi...
Setup and overview of the BigCommerce x ReSci integration
Important: The BigCommerce x ReSci integration must be enabled for your account before data can be pushed from your BigCommerce account into Cortex. The BigCommerce x ReSci integration mak...
Saving drafts in Cortex
As you're building your email within Cortex, it's important to save it as a draft often, to ensure that you don't lose any edits along the way. If you need to step away and come back to building an...
Using the "or is blank" option in a segment
When building out your segment and selecting filters, you may see an "or is blank" checkbox, depending on the filter you choose. Sometimes, your data will not have a value at all. For example, a u...