How To Request A The Deletion Of Customer Data

To request the deletion of your customers' data please reach out to your Client Success Manager or email help@retentionscience.com. Ensure that you provide the following information in your request:

1. The name(s) and/or URL(s) of the sites to which your request applies

2. The email address(es) of the customer(s) whose data you would like to have deleted

3. A statement confirming that you have verified the identity of the requestor(s)

4. Please specify whether or not your request is due to a GDPR or CCPA request you have received

Once the information above has been received and your identity has been verified, we will process your request and follow up with you to confirm that everything has been completed.