My Form Isn’t Submitting.

If you have a lightbox designed with a form, but when you enter your information inside, it doesn’t submit, there are a couple of things you can do.

1. Make sure you have a Button added to your lightbox, and the "Click Action" is set to Submit Form.
   
2. Make sure your form is turned on.
   
   
3. All of our forms require an email address to submit with few exceptions. If you are just getting started, make sure you have the email field turned on.
   
   

If you’re still having trouble, we’re here to help. Email us at help@retentionscience.com. We’ll have you up and running in no time!