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Grace Malloy

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  • Custom JavaScript event

    Our event tracking is flexible and we allow our clients to make up events and then use for segmentation if they want to. e.g.: "I want to track when people are signing up or looking at swatches in...

  • How to check your Item information

    Your item information in ReSci is stored under Cortex > Items.  Here you can search items by name and view their item URL, image, name as shown in email, active status, and more.  

  • Anniversary Stage

    Please click here if you are using the legacy version of Cortex. This article is part of the Cortex Stage Guide.  For the Subscription Cortex Stage Guide click here. The Anniversary stage is the p...

  • Two-Tap Opt-In

    Voyage Two-Tap Anywhere (formerly known as the Embeddable button) is used for 2 click opt-ins. A click will automatically open a new SMS message with an opt-in message populated. Once the customer ...

  • Setting up Facebook Lead Ads and ReSci

    ReSci is an official Lead Ads CDP / CRM with Facebook. Lead ads allow you to capture new contacts directly from your Facebook pages and ads. Sync contacts Select form fields   Sync contacts To e...

  • Connect Zapier with ReSci

    Zapier is an integration platform that is used to glue APIs together. The primary objective of companies using Zapier is to allow business users to build workflows and actions across platforms that...

  • Common parameters

    The first part of the code is for required parameters for every event. There are a couple of steps to get this part working: Replace site_id with the site id provided by ReSci (Retention Science)...

  • How To Build Starter Templates

    Legacy Cortex users, please visit the Legacy Cortex section here.  Starter Templates are a great way to establish a baseline for your templates that can be re-used anywhere in the Cortex environmen...

  • Running a time-sensitive, one time promotional campaign and marketing experiments on users

    One-time campaigns with any segmentation and settings of your choosing can still be run in Retention Science’s platform, perfect for promotions and experimentation from your marketing team. Users t...

  • Bubble Modal

    Improve your customer experience by having a floating bubble modal on your site. Performing two steps to update the way in which you load the SMS Tracking Pixel and your modal code itself will ha...