Grace Malloy
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Setting up Shopify metafields
Our Shopify integration is set up to use item metafields to handle replenishment and the "do not recommend" toggle. Metafields are set on a per-item basis and contain three fields: namespace, key,...
Including "Add to Contacts" information in emails
Being added to your customers' contacts is a great way to improve deliverability and your brand's reputation with ESPs and ISPs. This article walks you through the steps required to include your c...
Follow Up Stage
Please click here if you are using the legacy version of Cortex. This article is part of the Cortex Stage Guide. For the Subscription Cortex Stage Guide click here. The follow up stage is your fi...
Managing Rows in the Drag-And-Drop Builder
Adding and managing rows in the drag-and-drop email builder makes it easy to customize the layout of your email.What is a row?Basic row controlsRow propertiesColumn properties What is a row? A row...
Can a user exist in multiple stages at once?
It is possible for users to exist in multiple stages and receive more than one email in a day, but not a usual occurrence since the platform is selecting the stage and template that it thinks will ...
How to use the Users in Segment filter within an existing segment
The Users in Segment filter is particular helpful when trying to organize a large segment. When creating a custom segment, one of the filter features available is "Users in segment" which allows yo...
Adding SMS Opt-In to Privy
Please follow these steps to embed SMS opt-in support within your Privy campaigns for mobile sites: While on the Campaigns page, click on the campaign card which you would like to add the ReSci Tw...
Shopping cart view JavaScript event
The following are some key things to note about the Shopping cart view Javascript event: Nearly the same as "Add to Cart" above, but instead of firing just one 'addItem' push you loop through a co...
Adding a custom font to the Email Builder
To install your custom font you need the following resources from your font provider: The Font Name The Font Family The Font Source and Font-Face files The font source and font-face files must be...
Price Drop Stage
Please click here if you are using the legacy version of Cortex. This article is part of the Cortex Stage Guide. For the Subscription Cortex Stage Guide click here. Price Drop is a great way to s...