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I Have Two Lightboxes Targeting The Same Page; Which One Will Show?
If you have two boxes targeting the same page – the topmost lightbox gets preference. In the image below, Box 1 would get preference over Box 2. If you want a lower priority lightbox to have a hig...
My Form Isn’t Submitting.
If you have a lightbox designed with a form, but when you enter your information inside, it doesn’t submit, there are a couple of things you can do. Make sure you have a Button added to your light...
Lightbox Not Showing Up? Here’s What To Do.
If your lightbox isn’t showing up as expected, there are a few things you can try to resolve the issue. Make sure you have installed our javascript to the footer of your site Each site gets its ow...
Overview
Subscription preferences connect your users to your brand by giving them flexibility in what kind of messaging they want to receive, and how often they want to hear from you. This increases your en...
Display Conditions for the Shopify Checkout URL
Want to use Shopify's abandoned checkout URL in your cart abandon email? You're in the right place! Here you will find all the information you need to implement that feature in Cortex. Cortex Cart ...
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Subscription Cortex: Buy Again
This article is part of the Subscription Cortex Stage Guide. For the Cortex Stage Guide click here. Sometimes you have add-ons and other one-time purchase items that go with your subscription box....
What Are Dropped Records?
Dropped records indicate that a required ID value in your import did not match against another valid record. This is most commonly seen when an order or user subscription does not carry the correct...
Subscriber Count / List Growth Reporting
List Growth is an important metric for email marketers, as it provides insight to the trending popularity of a brand's email marketing campaign. When evaluating users it's important to look at two ...
The Importance of Hypothesis Testing: feat. Breazy
Can you identify how Retention Science has made your life easier in the email channel? Partnering with Retention Science was one of the better decisions we've made as a company, because it's given ...