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How To Request A The Deletion Of Customer Data
To request the deletion of your customers' data please reach out to your Client Success Manager or email help@retentionscience.com. Ensure that you provide the following information in your request...
Navigating Multiple Cortex Sites
Are you part of a large brand or marketing agency where you manage email campaigns that tie back to different stores and web pages? Odds are, you will need access to more than one Cortex site to c...
What is Apple Mail Privacy and how does it affect you?
Understanding Apple’s new privacy feature and what it means for you and your email marketing What is Apple Mail Privacy Protection? Apple recently announced a new feature called Mail Privacy...
Lead Capture Conditions Overview
Targeting conditions allow you to display a box to users based on device, referral source, geolocation, login status, and more! This guide covers a few commonly-used conditions. Adding a Condi...
How to Integrate with Emotive
Emotive enables eCommerce businesses to scale 1:1 relationships through conversational text messaging. For mobile traffic, integrating Emotive with ReSci Lead Capture allows you to easily drive new...
Validating Pixel Implementation & LightBox Functionality On-Site
If you want to confirm that you have correctly implemented the code snippet provided in the 'Setup Instructions' menu and/or test the functionality of a newly created lightbox on-site, follow these...
Strategy for Improving Deliverability
Overview The following strategy should be used in conjunction with practicing responsible List Management and employing Deliverability Best Practices. While it takes patience, sticking to this stra...
How to Integrate with the ReSci Data API
How to set up the integration Log into Retention Science Lead Capture and click on Integrations. Map any additional fields you would like to add by clicking on Fields. Note: The Id, Email Addre...
Custom JS Overview for Developers
Custom JS (Boxes): Form Submission Functions Some Custom JS functions at the box-level run exclusively as part of a synchronous form processing pipeline. The order of execution for these actions is...
How to dynamically add text from URL parameters into your lightboxes
There are many possibilities for incorporating dynamic content into your lightboxes. For starters, you can add text from URL parameters to your lightboxes. Here are a couple of ways you can use URL...