Grace Malloy
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Important Considerations for All Files
Double quotes All data sent should be wrapped in double quotes: Actual quotation marks should be denoted with two quotation marks. For example, """Hello"" World" to send "Hello" World value. Blan...
Designing Email Content, Part 2: Gathering Content and Copy
Once you've taken the time to determine the purpose of your email and how best to reach your customers, it's time to actually design it. This involves gathering content, such as images, and writi...
Shopify app installation
Click here and enter your store’s "myshopify" domain. Click Install unlisted app. Click Connect Account to add the API Credentials. Enter the provided username and password from ReSci and click...
How to upload lists
Cortex's list upload feature allows you to import new users with specific user properties, as well as update existing users' information. This is perfect for making updates to groups of users with ...
Setting Up Cortex Stages
Now that you have Cortex, it's time to take advantage of your new tool and all its great features. Each stage gives Cortex more control over the messaging your users receive. When you access Cortex...
Promotional Blast
This article is part of the Cortex Stage Guide. For the Subscription Cortex Stage Guide click here. Promo Blast is for your highest priority delivery-critical marketing messages. It will send ind...
Verifying JavaScript Tracking
Cortex uses Javascript to track user behavior on site. This helps the system build behavior profiles to fuel our recommendation engine, determine which users to send "abandon" stages, and more. T...
Using the Zip Code Filter Condition within a Segment
Please click here if you are using the legacy version of Cortex. Filtering your clients by their stored zip code is a great way to target a local audience with news of an outreach or in-store event...
My Emails are Going to Spam?
Emails going to the spam folder instead of the inbox is a constant struggle for ecommerce email marketing. However, deliverability to inbox vs spam box is not an easy black-and-white issue with si...
New To Your Brand Stage
Please click here if you are using the legacy version of Cortex. This article is part of the Cortex Stage Guide. For the Subscription Cortex Stage Guide click here. New To Your Brand will be your ...