Grace Malloy
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Understanding Cortex
Welcome to Retention Science! The team here at ReSci is excited for a partnership with forward-thinking individuals, businesses, and marketers like yourself. ReSci is here to support you in your mi...
Best Practices for HTML Email Templates
The following best practices can be put into use when creating an email within the HTML Editor. HTML/CSS Consider using an HTML email boilerplate to start: https://github.com/seanpowell/Email-Bo...
Merge tag overview: All available tags and how to use them
Merge tags can be used to insert dynamic content based on each user's individual attributes. For example, you can insert the user's first name to add personalization to your email. In addition, y...
Starter Paths
Starter Paths are a quick way to take advantage of our path building capabilities by utilizing pre-built journeys that simply require you to add in emails to activate - we've done the tough part fo...
Segment
Once someone enters a path, you can use a Segment step to make sure that only users who qualify for certain conditions move onto the next step. This criteria can be based on a segment or an uploade...
IOS SDK: Implementing RSKit in your application
The core initialization consists of only steps 1, 2 and 3, but we recommend doing steps 4, 5 and 6 too. Once the above initialization is done you can start tracking user behavior. Step 1: Add the...
Android SDK: Adding the JAR in Android Studio
Locate the rskit-x.x.jar provided as part of your Android SDK. The Android SDK can be downloaded here. Put the rskit-x.x.jar in the "libs" folder. Your application should have a `libs` fold...
How ReSci SMS Text Messaging Works
There are three main areas to consider when working with ReSci SMS for text messaging: Audience/List building Drips Campaigns Audience/List Building Audience / List building refers to the c...
How to use the BigCommerce transactional email stage
The BigCommerce x ReSci integration includes native support for sending transactional messages out of Cortex, based on certain events that occur in BigCommerce.This allows you to consolidate all of...
How to troubleshoot JavaScript
There are many reasons why copying and pasting our JavaScript code may not work as intended. This guide will highlight the most common issues that arise and how to address them. Common issues Trou...