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Grace Malloy

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  • Adding HTML to Drag & Drop Template Builder Emails

    HTML code blocks allow you to build more advanced features and use custom formatting inside the template builder.  HTML blocks are also used for CTA buttons and product recommendations, as the merg...

  • Search Abandon Stage

    Please click here if you are using the legacy version of Cortex. This article is part of the Cortex Stage Guide.  For the Subscription Cortex Stage Guide click here. Search Abandon is one of the m...

  • Applying a segment to an email template

    Please click here if you are using the legacy version of Cortex. When building an email template, you can choose to have that email send to only a specified segment of users. This can be accomplish...

  • What is IP Warming?

    Warming up an IP address means that you start sending low volumes of email on your dedicated IP (does not apply to shared IPs) and then systematically increase your email volume over a period of ti...

  • Opt-In at Checkout for Shopify

    To set up opt-in at checkout for Shopify, setup is required within Shopify and within ReSci: Setup in Shopify Setup in ReSci SMS Dashboard Compliance Note: With this method, double opt-in flow is ...

  • Android SDK method breakdowns

    The core of the RSClient is made up of two methods, `initializeWithSiteId` & `track`. The `initializeWithSiteId` method is called once and must be called before any track calls are made.This method...

  • Add to cart JavaScript event

    The following are some key things to note about the Add to cart Javascript event: Nearly the same as "Item Page View" event, but just adding one more line of code for setting of the action. This e...

  • Daily files for subscription businesses

    Subscription businesses require four files to be exported to the SFTP, within the /uploads folder: Categories Items Users Subscriptions   Subscription Business Daily Files The below table display...

  • How To Add a Countdown Timer to Email

    One type of dynamic image that can be added to an email is a countdown timer. The Dynamic URL, in this case, is a specific date of importance, such as the launch of a new product or the date and ti...

  • How To Email Blast a New User List

    If you landed a handful of leads through one of your outreach campaigns, it's time to upload those users into Cortex and reach out to them with their first email!  Because Cortex is an automated em...