Grace Malloy
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Browse Abandon Stage
Please click here if you are using the legacy version of Cortex. This article is part of the Cortex Stage Guide. For the Subscription Cortex Stage Guide click here. Browse Abandon is one of the m...
Product Recommendations in the Drag and Drop Email Template Builder
In the Drag and Drop Email Template Builder, your email will be populated with unique product recommendations depending on the stage you have selected. The default product recommendations are chose...
Price Drop Default Recommendations
When it comes to product recommendations, some Cortex stages treat product recommendation merge tags differently. The article discusses how recommendations are generated specifically for the Price ...
Cannot Update Files to the FTP
There are a few situations that you may encounter where you are unable to upload your files into the FTP. If you are having trouble with this, please see below for some common issues. If you can't ...
Unsubscribed Users Are Still Receiving Emails
If an unsubscribed user is reporting to you that they're still receiving your emails, your first step should be to double check whether they are subscribed to email in ReSci. Go to your Microscope ...
Gorgias Integration
This integration will allow customers to open support tickets in Gorgias by texting a trigger keyword to your ReSci SMS phone number. You can then use the Gorgias dashboard to communicate with cust...
Android SDK: Track with Bundle payload
This method takes in 2 parameters, the event name and the Bundle object having event parameters. All the events defined before with JSON payload can also be transmitted using a bundle payload. The ...
Connect DojoMojo with ReSci
The DojoMojo x ReSci integration allows you to easily take advantage of DojoMojo's customer acquisition tools to grow your user list and connect these new users to ReSci for targeted email campaign...
Shopify understanding data mappings
Before Cortex can provide product recommendations or track a user's interactions with an item, it must first receive the item data from Shopify. The example below ("Baby Stuffed Elephant - White")...
Regular page view JavaScript event
The following are some key things to note about the Regular page view Javascript event: Outside of the normal shared concepts listed here, nothing special about this wave. It should be on every pa...