Grace Malloy
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Shopify AJAX cart setup (Optional)
Important: This section is only relevant if your site is using Asynchronous JavaScript and XML (AJAX). If you use a standard shopping cart page or product page, the code listed on the standard ...
What does each Data Filetype do for you?
Below is a list of and description of each data filetype that you can send to ReSci via the SFTP: Items Users Categories Orders Order Items Subscriptions Item Reviews User Wish Lists Items The...
User interaction events 101
Events are user interactions with your website that are being tracked by our various JavaScript snippets. ReSci tracks a number of standard events by default. In addition to standard events, custom...
How to create and send a Promo Blast
A Promotional Blast is best used for delivery-critical messaging that must reach certain users at a specific time. They are best used for single-day sales or niche cases such as a product recall wh...
Using conditional statements with product recommendation merge tags
Important: This article assumes an understanding of conditional statements, the display conditions control, and product recommendation merge tags. Some email types in Cortex can have inc...
Understanding Your Users
The Microscope tool allows you to see detailed information about your users. See our Introduction to Microscope for helpful articles on this feature.
Using segmentation to override system email sends
While Cortex is powered by a machine learning algorithm that optimizes the distribution of sends across stages and templates, marketers have the ability to impose rules and conditions which will mo...
How to Embed a Video in an Email
Video is a powerful way to connect to your audience, and is dominating traffic on the web. With your brand stepping into video advertising, it makes sense to include video in your email, doesn't it...
Image Mapping
Image maps are clickable images with multiple "hot spots" that can each be tied to a unique URL. For example, a user can click on an image that showcases several of your products, and they land on ...
Only (stage) Product Recommendations
Only (stage) Product Recommendations can be found in trigger stages that relate users to a specific action or item, such as Cart Abandon and New Arrivals. This recommendation scheme will show only ...