Grace Malloy
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Shopify checkout success event (Optional)
In Settings, navigate to Customer Events. Click Add Custom Pixel. In the code section, paste the following code: analytics.subscribe('checkout_completed', (event) => {window._rsq = window._rsq ||...
How to upload lists
Cortex's list upload feature allows you to import new users with specific user properties, as well as update existing users' information. This is perfect for making updates to groups of users with ...
Advanced merge tags and conditional statements
Dynamic merge tags are more powerful and flexible than you may realize. Here we will walk through how to use advanced and conditional merge tags to include dynamic content that takes your email pr...
Setting up DNS for Cortex email
DNS (Domain Name Server) records are strings of text stored online in association with your domain registry. These records contain instructions to help internet browsers reach your website servers...
Shopify app installation
Click here and enter your store’s "myshopify" domain. Click Install unlisted app. Click Connect Account to add the API Credentials. Enter the provided username and password from ReSci and click...
Setting up Facebook Lead Ads and ReSci
ReSci is an official Lead Ads CDP / CRM with Facebook. Lead ads allow you to capture new contacts directly from your Facebook pages and ads. Sync contacts Select form fields Sync contacts To e...
Welcome Stage
This article is part of the Cortex Stage Guide. For the Subscription Cortex Stage Guide click here. The Welcome email is the first communication new users are sent when they sign up to receive ema...
How do I prevent certain users from receiving Cortex emails?
The Cortex Global Filter allows marketers to prevent a segment of users from receiving email from any of the lifecycle stages, as well as Smart Blast emails. Those users can still receive email th...
Timing
By default, Cortex paths automatically deliver content to users on their terms. Email steps placed without a Timing step use timing optimization to send based on each user’s best predicted interval...
Promotional Blast
This article is part of the Cortex Stage Guide. For the Subscription Cortex Stage Guide click here. Promo Blast is for your highest priority delivery-critical marketing messages. It will send ind...